FREQUENTLY ASKED QUESTIONS (FAQs)
To find your Raymond Products Safety Data Sheets click the link below. if you re not able to find it there please email Safety@Raymondhandling.com
ABOUT MATERIALS HANDLING STORE (MHS)
Raymond West presents the Materials Handling Store. The Material Handling Store provides a platform for all your materials handling needs. We currently feature a variety of products and solutions.
We provide easy access and assistance to diverse assortment of material handling products and services at a click of a button.
ORDER SHIPPING AND RELATED QUESTIONS
Once you have completed your order, you can request shipping and tracking and we will provide you that information once we receive it from the freight company.
At the MHS we guarantee to help each customer through the order process from the point of initial contact and all the way through until the order process is complete and you are satisfied. Any questions regarding status updates of orders made can be directed to MHS, CONTACT US.
After payment for the product and the freight rate are received, we will process and approve the order. Order shipping date is based on availability and lead time, you can also request lead time information before making your order.
If you have any problems with your order, our team of dedicated individuals is happy to assist you, CONTACT US.
If you have any questions regarding any of the products on Materials Handling Store, our team of dedicated individuals are happy to assist you, CONTACT US.
How do I pay for my order?
The Materials Handling store is setup conveniently for credit card purchases. Once you have registered on the store, we have a simple two-step payment process.
The freight cost is not included in the product price. You can either request a freight quote before making your order or we will contact you once you have made the purchase and we can send you a freight invoice.
In case you do not want to use a credit card for your purchase, you can CONTACT US for the type of payment method you want to setup for your purchase.